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Support
Need help with Reality Check? Email us. We answer fast, and a real person reads every message.
Talk to a human
Email us, we usually reply within a couple of days
Bug, question, account deletion, or feature idea. Send it over.
Common questions
01
Do I need an account?
No. The app works fully offline and your data stays on your phone. An account is only for optional backup and sync across devices.
02
How does sign-in work?
Passwordless. Enter your email in Settings › Backup and Sync. We email you a one-time code. Type it in and you are signed in. No password to remember.
03
How do I back up or sync my workouts?
Sign in (above), then tap "Sync now." Your workouts back up automatically and restore on any device where you sign in with the same email.
04
How do I delete my account and data?
In the app: Settings › Backup and Sync › Delete account. This permanently removes your account and all synced data. You can also email us to do it for you.
05
How do I switch between pounds and kilograms?
Settings › Preferences › Units.
06
How do I change the rest timer or silence the coach?
In Settings: set your default rest time under Preferences, and toggle "Coach hype" and the rest-end sound under Coach.
Still stuck? riendeau.an@gmail.com · we read every email.